top of page
Omslag 360º Vertrouwen 17x24 cm 4.0.png

Bronnen en verwijzingen

Mijn zoektocht naar vertrouwen begon met één boek. Daarna werden het

er meer, veel meer. De lijst hieronder is slechts een klein gedeelte van mijn

voortdurend aanzwellende boekenkast. Maar onderstaande boeken hebben

me wel geïnspireerd en op ideeën gebracht. Het is op geen enkele manier mijn

bedoeling om ideeën van anderen te presenteren als die van mijzelf. Mocht je het

idee hebben dat een verwijzing ontbreekt of iemand onrecht wordt aangedaan

neem dan contact op met de uitgever en ik zorg voor een correctie in de online

uitgave en in de eerstvolgende druk.

​

Algemene bronnen & inspiratie

• Amy Edmondson, De onbevreesde organisatie

• Bart Nooteboom, Vertrouwen

• Benjamin Ho, Why Trust Matters

• Bob Chapman, Raj Sisodia, Everybody Matters

• Danielle Brown, Patronen

• David Marquet, Gooi het roer om!

• Erin Meyer, The Culture Map

• Garry Hamel, The future of Management

• Jim Collins en Jerry Porras, Gebouwd voor de toekomst

• Ken Blanchard, Trust Works

• Paul Zak, The Trust Factor

• Pauline van Voortman, Vertrouwen werkt

• Rachel Botsman, Who Can You Trust?

• Rutger Bregman, De meeste mensen deugen

• Severin de Wit, TrustTalk (podcastserie)

• Stephen M.R. Covey, The Speed of Trust

​

Inleiding

1. Frank Hendrickx & Erik Verwiel: De Volkskrant: ‘Premier Rutte wiste jarenlang iedere dag zijn sms’jes’: https://bit.ly/45fALhH.

2. Ourworldindata.org: ‘Interpersonal trust vs. GDP per capita’: https://bit.ly/3F5H64N.

​

Hoofdstuk 1 Vertrouwen

3. Eurofound: ‘Trust in national institutions is falling: Data behind the decline’: https://bit.ly/3QdtDOL, CBS: ‘Minste vertrouwen in Tweede Kamer in 10 jaar tijd’: https://bit.ly/3LQmKQC.

4. OECD: ‘OECD Guidelines on Measuring Trust’: https://bit.ly/46lx4Zi.

5. Bart Nooteboom: VBK Media: ‘Vertrouwen, opening naar een veranderende wereld’: https://bit.ly/45ljXG4.

​

Hoofdstuk 2 Natuurwetten van vertrouwen

6. Jan M. Engelmann, Esther Herrmann: Sciencedirect.com: Chimpanzees Trust Their Friends: https://bit.ly/46k00kl.

7. Joan B. Silk et al: Royalsocietypublishing.org: ‘The benefits of social capital …’: https://bit.ly/3tq1z1O.

8. Janet Mann et al: University of Chicago Press: ‘Cetacean Societies’: https://bit.ly/45ln1SO.

9. Cynthia J. Moss et al: University of Chicago Press: ‘The Amboseli Elephants’: https://bit.ly/3ZH2oPH.

10. Jennifer E. Smith et al: Sciencedirect.com: ‘Greetings promote cooperation and reinforce social bonds among spotted hyaenas’: https://bit.ly/46E8brv.

11. Paul J. Zak: Claremont Graduate University: https://bit.ly/3RNDmwl,

- Lin Edwards: medicalxpress.com: ‘Research finds the hormone of trust has limits: https://bit.ly/3F2oFhs,

- Peter A Bos & Jack van Honk: Leiden University: ‘De rol van testosteron en oxytocine in menselijke sociale interactie’: https://bit.ly/3LORXUw.

​

Hoofdstuk 5 Karakter

12. Bregman, R. (2019) De meeste mensen deugen, p.251-256.

13. Simon Sinek: Youtube.com: https://bit.ly/46n2fn2.

14. Darlene Marcroft: ukg.com: ‘A Silenced Workforce’: https://bit.ly/46qLRSI.

15. Amnesty International: Youtube.com: ‘Look Beyond Borders – 4 minutes experiment’: https://bit.ly/3Q8pU58.

16. Jessica Schatz: Gallup: ‘5 Ways to Increase Employee Engagement’: https://bit.ly/3LTJ641.

17. Frans de Waal: Youtube.com: ‘Two Monkeys Were Paid Unequally’: https://bit.ly/46JjFtX.

​

Hoofdstuk 7 Systemen

Algemene bronnen

  • Dana Gionta & Liz Sweigart: PWC, Strategy + Business: ‘How healthy boundaries build trust in the workplace’: https://bit.ly/46hk1bt.

  • Désirée Boes: Trendbubbles: ‘Wat Zijn Gewoonten, Rituelen en Tradities?’: https://bit.ly/48LOC2y.

  • Michael Ansa: LinkedIn Pulse: ‘Ritualize It! Four TRUST Rituals for Teams’: https://bit.ly/3RRD3k6.

  • Shane Snow: Forbes: ‘How To Create Trust And Alignment Through Inclusive Team Rituals’: https://bit.ly/3ZLaUx0.

​

Noten

18. Khai Wah Khaw et al: Springerlink.com: ‘Reactions towards organizational change: a systematic literature review’: https://bit.ly/3RQNrbL.

19. Jitske Kramer: Youtube.com: ‘Building Tribes Power & Love’: https://bit.ly/3rLPwuY.

20. Trends in HR: ‘Danielle Braun: “Menselijk gedrag moet leidend zijn bij patronen in organisaties”’: https://bit.ly/3PP7Knx.

​

Hoofdstuk 8 Psychologische veiligheid

21. Keltner, D., Gruenfeld, D. & Anderson, C., 2003, Power, Approach and Inhibition. Psychological Review, 110, 265-284.

22. https://projectforgive.com/.

​

Hoofdstuk 9 Instinct & identificatie

Algemene bronnen

  • Meier B, Robinson M, Carter M et al: ‘Are sociable people more beautiful? A zero-acquaintance analysis of agreeableness, extraversion, and attractiveness’: https://bit.ly/3LQ7BPB.

  • João Maia: LinkedIn Pulse: ‘Trust your tribe!’: https://bit.ly/45obD8u.

  • Tamami Nakano & Takuto Yamamoto: Nature: ‘You trust a face like yours’: https://bit.ly/46HmHyz.

  • University of Royal Holloway London: ‘Study shows trustworthy people perceived to look similar to ourselves’: https://bit.ly/3ttg3O5.

  • Jocelyn Solis-Moreira: Studyfinds: ‘Facial recognition study finds people more trusting of strangers who look like them’: https://bit.ly/46hZNOx.

  • Ben Renner: Studyfinds: ‘Like Pavlov’s dog, you’re actually “conditioned” to trust or distrust strangers’: https://bit.ly/46jMZHD.

  • Oriel FeldmanHall et al: PNAS: ‘Stimulus generalization as a mechanism for learning to trust’: https://bit.ly/46JhXc1.

  • NYU: ‘Why Do We Trust, or Not Trust, Strangers? The Answer is Pavlovian, New Psychology Research Finds’: https://bit.ly/3LMfyW0.

  • Bastian Jaeger et al: Sciencedirect: ‘Can people detect the trustworthiness of strangers based on their facial appearance?’ https://bit.ly/3rFMmsH.

​

Noten

23. Eric Wargo: psychologicalscience.org: ‘How Many Seconds to a First Impression?’: https://bit.ly/3RJHnC1,

- BC Campus: ‘Initial Impression Formation’: https://bit.ly/3RPmfKx,

- Tomas Chamorro-Premuzic: fastcompany.com: ‘This Is How Your Brain Judges Others’ Personalities’:

https://bit.ly/3LQaWxU, NYU:

‘Why Do We Trust, or Not Trust, Strangers?’: https://bit.ly/3LMfyW0.

24. Huiluo Cao et al: National Library of Medicine: ‘Diversity and abundance of ammonia-oxidizing prokaryotes in sediments from the coastal Pearl River estuary to the South China Sea’: https://bit.ly/3ZJI5kK.

25. Lin Edwards: medicalxpress.com: ‘Research finds the hormone of trust has limits’: https://bit.ly/3F2oFhs.

26. Dacher Keltner: greatergood.berkeley.edu: ‘The Power Paradox’: https://bit.ly/3ZNGiLB.

- Vineet Chopra & Sanjay Saint: University of Michigan: ‘What doctors wear really does matter, study finds’: https://bit.ly/46vUAm6.

- psychologytoday.com: ‘First Impressions’: https://bit.ly/3tisjkt.

- Jeff Thompson: psychologytoday.com: ‘Thin Slices & First Impressions’: https://bit.ly/3rJPTq3.

- Jessica Stillman: Inc.Com: ‘How to Dress Like an Actual Adult: Follow These 3 Simple Rules’: https://bit.ly/45h9iMB.

- prudentialuniforms.com: ‘How uniforms build trust with customers’: https://bit.ly/46qL8AY.

- Chiara Keating: LinkedIn Pulse: ‘Psychology Behind Wearing Work Uniforms’: https://bit.ly/46GWQa4.

- ‘Alexa S. Clerke & Erin A. Heerey: University of California: The Influence of Similarity and Mimicry on Decisions to Trust’: https://bit.ly/3tvTwQI.

- Jocelyn Solis-Moreira: Studyfinds.com: ‘Facial recognition study finds people more trusting of strangers who look like them’: https://bit.ly/46hZNOx.

27. Dawn Dorsey: Rice University: ‘Rice study suggests people are more trusting of attractive strangers’: https://bit.ly/3RPAjno,

- Catherine Eckel: Academia.edu: ‘Detecting Trustworthiness: Does Beauty Confound Intuition?’:

https://bit.ly/3tow34h.

28. Political Science en Psychology and Statistics aan Rice University.

29. Economics at The University of Texas at Dallas.

 

Hoofdstuk 10 Competentie

Noten

30. Michiel de Hoog: De Correspondent: ‘De slechtste manier om een goede werknemer te vinden? Een sollicitatiegesprek’: https://bit.ly/48KLbsy.

31. Scott Highhouse: Bowling Green State University: Stubborn Reliance on Intuition and Subjectivity in Employee Selection’: https://bit.ly/3RL2OCN.

32. Nick Vujicic: Youtube.com: https://bit.ly/3ZJVhpE.

 

Culturele verschillen

• David De Cremer: HBR: ‘Understanding Trust, In China and the West’: https://bit.ly/48GyJKx.

​

Hoofdstuk 12 Managen is niet hetzelfde als leiden

33. Jasmine Urquhart: peoplemanagement.co.uk: Two in five employees have quit because of bad manager, study finds’: https://bit.ly/3PEiftK.

34. Emma-Louise Jones: digits.co.uk: ‘Management training – survey results’: https://bit.ly/45oQ6g5.

35. Cameron Anderson: Sciencedirect.com: ‘Affect from the top down: How powerful individuals’ positive affect shapes negotiations’: https://bit.ly/3LQhkVU.

​

Hoofdstuk 13 First-time managers

Algemene bronnen

  • Mike Ettore: Forbes: ‘Why Most New Executives Fail – And Four Things

  • Companies Can Do About It’: https://bit.ly/3F8EzqI.

  • Benjamin Laker, Vijay Pereira, Ashish Malik, and Marcello Mariani: HBR: ‘What First-Time Managers Can Do to Address Burnout’: https://bit.ly/48MgN1h.

  • Expert panel Forbes: ‘12 Challenges Many New Managers Face (And How HR Can Help)’ https://bit.ly/48FlbyR.

  • Grouve management: ‘Waarom kersverse leidinggevenden de fout in gaan’: https://bit.ly/3toLr0t.

  • Robert Tjoe Nij: Bewegingveroorzakers: ‘De 5 grootste valkuilen in je eerste leidinggevende functie’: https://bit.ly/3zkflrw.

  • Dacher Keltner: The Greater Good: ‘The Power Paradox’: https://bit.ly/3ZNGiLB.

​

Noten

36. William A. Gentry, Paige Logan, &Scott Tonidandel: Center for creative Leadership: ‘Understanding the Leadership Challenges of First-Time Managers’: https://bit.ly/3MeLVgj.

Center for creative Leadership: ‘12 Common Challenges of New Managers’: https://bit.ly/46CXO7b.

37. Keltner, D., Gruenfeld, D. & Anderson, C. (2003). Power, Approach and Inhibition. Psychological Review, 110, 265-284.

​

Hoofdstuk 14 Mid-career managers

Algemene bronnen

Noot

38.  Julie Kuepers: hrmorning.com: ‘How to help front-line leaders prevent stress’: https://bit.ly/3QcrmU8.

​

Hoofdstuk 15 CEO Life Cycle

  • Michael E. Porter, Jay W. Lorsch, & Nitin Nohria: HBR: ‘Seven Surprises for New CEOs’: https://bit.ly/3FatXaH.

  • James M. Citrin, Claudius A. Hildebrand, & Robert J. Stark: HBR: ‘The CEO Life Cycle’: https://bit.ly/3ZNCBVY.

  • Carolyn Dewar, Martin Hirt, & Scott Keller: Mckinsey: ‘The mindsets and practices of excellent CEOs’: https://bit.ly/46LxAzLs.

  • Linda Lacina: WeForum: ‘CEOs and top leaders share advice for grads and the tips they’d give themselves’: https://bit.ly/3PRFW1I.

  • Adam Bryant: New York Times: ‘Good C.E.O.’s Are Insecure (and Know It)’: https://bit.ly/3rG8Mdx.

​

Hoofdstuk 16 Vrouwelijk leiderschap

Algemene bronnen

​

Noten

39. Leanin.org: ‘Women in the Workplace2022’: https://bit.ly/3LTjIeO.

- Roos van Dalen: MT/Sprout: ‘Voor elke vrouw die opklimt in een bedrijf verlaten er twee de organisatie’: https://bit.ly/3PMWw2M.

40. NTNU: sciencedaily.com: ‘Your fingers show your athletic potential and anxiety’: https://bit.ly/3QcHe9a, -

- Recommendations from the 2023 international evidence-based guideline for the assessment and management of polycystic ovary syndrome https://bit.ly/3tvUJYh,

- Finger length ratio (2D:4D) correlates with physical aggression in men but not in women https://bit.ly/3ZO2dS,

- Your fingers show your athletic potential and anxiety https://bit.ly/45qOORA.

41. Dacher Keltner: greatergood.berkeley.edu: ‘The Power Paradox’:https://bit.ly/3ZNGiLB.

42. Leanin.org: ‘Women in the Workplace2022’: https://bit.ly/3F9Plgd.

43. Deloitte: Women @ Work 2023: A Global Outlook’: https://bit.ly/3QaunUU.

​

Hoofdstuk 17 Op vertrouwen gebaseerd leiderschap

 

Hoofdstuk 18 Binnenlands vertrouwen

44. Vrije Universiteit Amsterdam: ‘Sterk dalend vertrouwen in de overheid’: https://bit.ly/48NkIKW,

- Sociaal Cultureel Planbureau: ‘Zes op de tien Nederlanders ontevreden over politiek’: https://bit.ly/3ZR9Qbd.

bottom of page